Privacy policy

We (Life by Danielle Louise/Danielle Louise) are committed to protecting your privacy and promise to collect, process and share your data safely and securely when you contact or are contacted by us; be that via website, email, social media, telephone or otherwise.

Transparency
We will always tell you what data we’re collecting about you and how we use it. We would only share your data with your permission and it would only be to refer you to offer further support. 

Secure
We are committed to always following best practices to ensure your data is stored safely and securely, be it electronically or hard copy.

Control
We will always give you control over any marketing you receive from us and you can always choose the best method of communication for you.

The information we collect:
Personal and contact information when you complete or take part in exercise sessions, heart-based-healing, Theta Healing, reiki, EFT, nutrition or any other service provided by Life by Danielle Louise/Danielle Louise. This will be your name, address, email, telephone number(s), date of birth, gender, medical history, life time events that are referred to in healing/therapy sessions. 
Details of your communications and interactions with us via telephone, email, post, online chats or social media.
Transaction details including your payment to us or received from us. This will include bank details and other forms of payment.

How and why we use your data:
Personal contact information will be used to contact you, provide billing, complete home visits, aid exercise/nutrition/healing practice, to update you of new services.
Details of communications to provide the best service and create a trail of communication should you revisit our services in the future, or have a query.
Transaction details will be kept for proof of payment/receipt and speed of payment.

How we protect your data:
Secure website and webmail, telephone and chats
Secure storage of hard copies.

How long we keep your data for:
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements.
At the end of this period your data will be destroyed.
Under specific circumstances you may request for your details to be destroyed.

Your rights:
You have the right to:
Ask us not to use your personal data for direct marketing by opting out.
Request for us access to personal information held about you.
Ask for the information held about you to be rectified if inaccurate or incomplete.

If you require any further information or details, please email danielle@lifebydaniellelouise.com